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Whom to Contact for Help or grievance redressal at (HQ)

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11. GRIEVANCE REDRESSAL MECHANICSM IN LABOUR DEPARTMENT:-

SL. NO. NATURE OF COMPLAINT NAME OF OFFICER OFFICE ADDRESS OFFICE TELEPHONE E-MAIL ADDRESS
1. Complaints relating to violation of Labour Laws, Employers Obligations and others administrative problems relating to the Distt. Joint/Dy. Labour Commissioner Respective District Offices , As per ANNEXURE-I.
2 Complaints pertaining to administrative matters Deputy/ Assistant labour Commissioner (Admn.) C Block 5 Sham Nath Marg Delhi. 23961272 23963334 jlcadmlab[at]hub[dot]nic[dot]in
3. Complaints pertaining to Vigilance Matters Deputy/ Assistant Labour Commissioner (Vig.) C Block 5 Sham Nath Marg Delhi 23957863  
4. Complaints pertaining to Factories Act, approval of building plans and grant/ renewal of License under the Factories Act, 1948. Additional Labour Commissioner(Dr. Rajender Dhar) / Director (Industrial Safety & Health) D Block 5 Sham Nath Marg Delhi 23167495 23973756 labjlc2[dot]delhi[at]nic[dot]in ciflab[dot]delhi[at]nic[dot]in
5. Complaints pertaining to compliance of safety provisions under the Electricity Act, 2003 & CEA Regulation 2010 and Bombay Lifts Act, 1939 & Delhi Lift Rules, 1942 Additional Labour Commissioner(Dr. Rajender Dhar) /Deputy Electrical Inspector D Block 5 Sham Nath Marg Delhi 23167495 9818587828 labjlc2[dot]delhi[at]nic[dot]in mgei[dot]delhi[at]gmail[dot]com
6. Grievances relating to booking of Holiday Homes, Functioning’s of Welfare Centres. Welfare Commissioner A wing, 7thFloor, Vikas Bhawan – II, Civil Lines. 23813392  
7 Inspection and certification of Boilers. Additional Labour Commissioner(Dr. Rajender Dhar) /Chief Inspector of Biolers C-12, Karampura office Complex Delhi 23167495 25412643 labjlc2[dot]delhi[at]nic[dot]in ciflab[dot]delhi[at]nic[dot]in
8 Statistical Information. Assistant Director/ Statistical Officer (Planning) C-Block, 5 Sham Nath Marg, Delhi 23994377 adplanlab[dot]delhi[at]nic[dot]in
9 Exemptions under the Delhi Shops & Estt Act. Chief Inspector of Shops & Estt. /Joint Labour Commissioner (HQ) C-Block, 5 Sham Nath Marg, Delhi 23977832 labjlc3[dot]delhi[at]nic[dot]in
10 Registration of Trade Unions. Joint/ Dy. Labour Commissioner of the concerned Distt Respective District Offices. As per ANEXURE-I.
11 Registration and License under Contract Labour Act. Joint/ Dy. Labour Commissioner of the concerned Distt
12 Obtaining Copies of References of Labour Disputes referred to Labour Courts/Industrial Tribunal. Joint/ Dy. Labour Commissioner of the concerned Distt
             


12. INFORMATION UNDER THE RTI ACT, 2005:- Information is provided to the applicants by the PIOs under the RTI Act within time as prescribed under the Act on receipt of fee under the RTI Act. Details of First Appellate Authorities, PIOs and APIOs are available in ANNEXURE-II.

SHARMIK – HELP LINE (155214)

Labour Department has started Shramik Help-Line No. 155214 w.e.f. 01.05.2015 to attend the Complaints/ Grievances/ Queries of Workers/ Public in r/o various problems, regarding Non- Payment of Wages/ Minimum Wages, Termination of Services and Labour Laws Violations, etc. This Help Line is functional from 9:30 AM to 6:00 PM on all working days from Monday to Saturday.

ANNEXURE – I OFFICE ADDRESS, TELEPHONE NUMBER AND E-MAIL ID FOR GRIEVANCE REDRESSAL IN LABOUR DEPARTMENT

S.N. DISTRICT LOCATION E-MAIL ADDRESS TELEPHONE NO. AREA FALLING UNDER FOLLOWING POLICE STATIONS
1 South District Labour Office Room No. 122-123, Pushpa Bhawan, Pushp Vihar, New Delhi. 29957550 26055394 labdlcs[dot]delhi[at]gmail[dot]com Lajpat Nagar, Hazrat Nizamuddin, Sriniwas Puri, Defence Colony, Greater Kailash, Chiranjan Park, Kalkaji, Badarpur, Okhla Indl. Area, Hauz Khas, Ambedkar Nagar, Malviya Nagar, Mehrauli, Lodhi Colony, Kotla Mubarakpur
2 South-West Distt. Labour Office, D.T.C. Colony, Opposite Hari Nagar Depot, Delhi 25492133, 25492132 labdlcsw[at]gmail[dot]com Vasant Vihar, Vasant Kunj, Mahipalpur, R.K. Puram, Delhi Cantt., , Vinay Nagar, Inderpuri, Mayapuri, Najafgarh, Dabri, Zafarpur Kalan.
3 West Labour Welfare Centre, Karam Pura, New Delhi-110015 25100467,25412680 labdlcw[dot]delhi[at]gmail[dot]com Tilak Nagar, Janak Puri, Vikash Puri, Patel Nagar, Anand Parbat, Moti Nagar, Kirti Nagar, Punjabi Bagh, Paschim Vihar, Nangloi.
4 North-West Labour Welfare Centre, Nimri Colony, Delhi-52 27305892 ,27308082 labdlcnw[dot]delhi[at]gmail[dot]com Saraswati Vihar, Kanjhawala, Mangolpuri, Sultanpuri, Narela, Samaipur-Badli, Alipur, Kingsway Camp, Adarsh Nagar, Ashok Vihar, Shalimar Bagh, Keshav-Puram (Lawrence Road).
5 North Labour Welfare Centre, Nimri Colony, Delhi-52 labdlcn[dot]delhi[at]gmail[dot]com 27303622, 27305935 Civil Lines, Timarpur, Delhi University, Roshanara Road, Subzi Mandi, Pratap Nagar, Sarai Rohilla, Sadar BAzar, Kashmere Gate, Bara Hindu Rao
6 Central Employment Exchange Building, Pusa Road, New Delhi-12 labdlcc[dot]delhi[at]gmail[dot]com 25840037, 25843957, 25846245 Darya Ganj, Chandni Mahal, Jama Masjid, Kamla Market, Hauz Qazi, I.P. Estate, Pahar Ganj, Nabi Karim, D.B. Gupta Road, Karol Bagh, Prasad Nagar, Rajinder Nagar
7 New Delhi Delhi Employment Exchange Building, Ist Floor, K.G. Marg, New Delhi-110001 23383740, 23074059 labdlcnd[dot]delhi[at]gmail[dot]com Parliament Street, Mandir Marg, Chanakya Puri, Tuglak Road, Connaught Place, Tilak Marg.
8 North-East Labour Welfare Centre, ishwakarma Nagar, Shahdara, Delhi 22151001
labdlcnee[dot]delhi[at]nic[dot]in
Seelampur, Yamuna Vihar, Bhajanpura, Shahdara, Welcome, Mansarover Park, Seema Puri, Nand Nagri
9 East Distt. Labour Welfaer Centre, Vishwakarma Nagar, Shahdara, Delhi 22145486, 22145487 labdlcnee[dot]delhi[at]nic[dot]in Gandhi Nagar, Geeta Colony, Shakarpur, Vivek Vihar, Anand Vihar, Krishna Park, Preet Vihar, Trilok Puri, Kalyan Puri.


ANNEXURE - II STATE PIOS AND STATE APIOS AND FIRST APPELLATE AUTHORITIES IN RESPECT OF THE OFFICES/ BRANCHES AT HEAD QUARTER AND DISTRICT OFFICES OF THE LABOUR DEPARTMENT, GOVT. OF NCT OF DELHI. (A) FIRST APPELLATE AUTHORITIES IN RESPECT OF HEAD QUARTER AND DISTRICT OFFICES:

S. NO DESIGNATION OFFICE ADDRESS E-MAIL ADDRESS TEL. NO. JURISDICTION
1 Labour Department Head Quarter C-Block, 5, Sham Nath Marg, Delhi labjlc2[dot]delhi[at]nic[dot]in 23167495 For Labour Department Head Quarter
1 Secretary DBOCWWB C-Block, 5, Sham Nath Marg, Delhi labjlc2[dot]delhi[at]nic[dot]in 23967495 For DBOCWW Board
2 DLC (Care Taking) C-Block, 5, Sham Nath Marg, Delhi ctlab[dot]delhi001[at]gmail[dot]com 23924946 For Head Quarter and All its Branches
3 Welfare Commissioner (DLWB) A-Block, 7th Floor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 wc08dlwb[at]gmail[dot]com 23813392 23813394 Delhi Labour Welfare Board
4 Jt./Dy. Lab. Comm. (Central) Employment Exchange Bldg. Pusa Inst. Delhi labdlcc[dot]delhi[at]gmail[dot]com 25840037 Distt. Central
5 Jt./Dy. Lab. Comm. (South) Room No. 122-123A-Wing, IstFloor, Pushpa Bhawan, Pushp Vihar, New Delhi labdlcs[dot]delhi[at]gmail[dot]com 26055394 Distt. South
6 Jt./Dy. Lab. Comm. (West) Labour Welfare Centre, Karampura, Delhi-15 labdlcw[dot]delhi[at]gmail[dot]com 25412680 Distt. West & Housing Branch
7 Jt./Dy. Lab. Comm. (South West) DTC Colony, Pratap Nagar, Hari Nagar, New Delhi labdlcsw[at]gmail[dot]com 25492133 Distt. South West
8 Jt./Dy. Lab. Comm. (East) Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi labdlcnee[dot]delhi[at]nic[dot]in 22145486 Distt. East
9 Jt./Dy. Lab. Comm. (North East) Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi labdlcnee[dot]delhi[at]nic[dot]in 2251001 Distt. North East
10 Jt./Dy. Lab. Comm. (North) Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 labdlcn[dot]delhi[at]gmail[dot]com 27305935 Distt. North
11 Jt./Dy. Lab. Comm. (North West) Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 labdlcnw[dot]delhi[at]gmail[dot]com 27308082 Distt. North West
12 Jt./Dy. Lab. Comm. (New Delhi) Old Social Welfare Building,1, Canning Lane, K.G.Marg, New Delhi labdlcnd[dot]delhi[at]gmail[dot]com 23383740 Distt. New Delhi


(B) STATE PIOS AT HQ

S. NO DESIGNATION OFFICE ADDRESS E-MAIL ADDRESS TEL. NO. JURISDICTION
1 Director (ISH) D-Block, 5, Sham Nath Marg, Delhi ciflab[dot]delhi[at]nic[dot]in 23973756 Factory Inspectorate & Boiler Inspectorate
2 Dy. Electrical Inspector, Sh. Mukesh Gupta D-Block, 5, Sham Nath Marg, Delhi mgei[dot]delhi[at]gmail[dot]com 9818587828 Electrical Inspectorate
3 ALC (HQ) C-Block, 5, Sham Nath Marg, Delhi labjlc3[dot]delhi[at]nic[dot]in 23977832 23964795 For the branch of Addl.LC/ JLC (HQ)
4. Account Officer, (Accounts) D-Block, 5, Sham Nath Marg, Delhi aolabour[dot]delhi[at]nic[dot]in 23973884 Accounts Branch
5. Dy. Labour Commissioner (DBOCWWB) A-Block, 7thFloor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 bocwhq[dot]del[at]gmail[dot]com 23813773 23813775 Delhi Building & Other Construction Workers Welfare Board.
6. S.O. (Planning) C-Block, 5, Sham Nath Marg, Delhi adplanlab[dot]delhi[at]nic[dot]in 23994377 Head Quarter including Administration, Vigilance, Planning branch, Care Taking, Coordination


(C ) ASSTT. STATE PIOS AT HQ:

S. NO DESIGNATION OFFICE ADDRESS E-MAIL ADDRESS TEL. NO. JURISDICTION
1 Dy. Director (ISH) D-Block, 5, Sham Nath Marg, Delhi ciflab[dot]delhi[at]nic[dot]in 23973965 Factory Inspectorate
2 Dy. Electrical Inspector, Sh. Arun Kumar Agarwal D-Block, 5, Sham Nath Marg, Delhi arun[dot]ei[dot]delhi[at]gmail[dot]com 9313789210 Electrical Inspectorate
3 I.O. (HQ) C-Block, 5, Sham Nath Marg, Delhi labjlc3[dot]delhi[at]nic[dot]in 23961272 For the Branches of Addl.LC/JLC(HQ)
4 SO (Plg.)-II C-Block, 5, Sham Nath Marg, Delhi adplanlab[dot]delhi[at]nic[dot]in 23994377
  1. Head Quarter
  2. Caretaking,
  3. Co-ordination
  4. Planning Branch
  5. Administration
  6. Vigilance
5 AAO (Accounts) C-Block, 5, Sham Nath Marg, Delhi aolabour[dot]delhi[at]nic[dot]in 23956989 Accounts Branch
6 Account Officer (DBOCWWB) A-Block, 7thFloor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 bocwhq[dot]delhi[at]gmail[dot]com 23813773 23813775 Delhi Building & Other Construction Workers Welfare Board.


(D) STATE PIOS IN DISTT. OFFICES:

S. NO DESIGNATION OFFICE ADDRESS E-MAIL ADDRESS TEL. NO. JURISDICTION
1 Assistant Labour Commissioner (South) Room no. 122-123, Awing. 1stfloor, Pushpa Bhawan, Pushp Vihar, New Delhi labdlcs[dot]delhi[at]gmail[dot]com 29957550 Dist. South
2 Assistant Labour Commissioner (North) Labour Welfare Centre, Nimri Colony, Delhi-52 labdlcn[dot]delhi[at]gmail[dot]com 27305935 Dist. North
3 Assistant Labour Commissioner (North-West) Labour Welfare Centre, Nimri Colony, Delhi-52 labdlcnw[dot]delhi[at]gmail[dot]com 27308082 Dist. North-West
4 Assistant Labour Commissioner (West) Labour Welfare Centre, Karam Pura, New Delhi-110015 labdlcw[dot]delhi[at]gmail[dot]com 25100467 Dist. West
5 Assistant Labour Commissioner (Central) Employment Exchange Building, Pusa Road, New Delhi-12 labdlcc[dot]delhi[at]gmail[dot]com 25843957 Dist. Central
6 Assistant Labour Commissioner (East) Labour Welfaer Centre, Vishwakarma Nagar, Shahdara, Delhi labdlcnee[dot]delhi[at]nic[dot]in 22145486 Dist. East
7 Assistant Labour Commissioner (North- East) Labour Welfare Centre, ishwakarma Nagar, Shahdara, Delhi labdlcnee[dot]delhi[at]nic[dot]in 22151001 Dist. North- East
8 Assistant Labour Commissioner (South- West) Distt. Labour Office, D.T.C. Colony, Opposite Hari Nagar Depot, Delhi labdlcsw[at]gmail[dot]com 25492132 Dist. South- West
9 Assistant Labour Commissioner (New Delhi) Delhi Employment Exchange Building, Ist Floor, K.G. Marg, New Delhi-110001 labdlcnd[dot]delhi[at]gmail[dot]com 23383740 Dist. New Delhi
10 OSD (DLWB) A-Block, 7thFloor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 wc08dlwb[at]gmail[dot]com 23813392 23813394 Delhi Labour Welfare Board
11 Asstt. Housing Commissioner C-12 Karampura, Near Post office, New Delhi-15   25459217 Housing Branch


(E) ASSTT. STATE PIOS AT DISTT. OFFICES:

S. NO DESIGNATION OFFICE ADDRESS TEL. NO. JURISDICTION
1 Inspector of Boilers O/o the Chief Inspector of Boilers, C-12 Karampura, Near Post office, New Delhi-15 25459217 Inspector of Boilers, Karampura
2 Labour Officer (Central) Employment Exchange Bldg. Pusa Road, New Delhi 25843957 Distt. Central
3 Labour Officer (South-West) D.T.C. Colony, Pratap Nagar Hari Nagar, Delhi-64 25492132 Distt. South-West
4 Labour Officer (South) Room No. 122-123A-Wing, IstFloor, Pushpa Bhawan, Pushp Vihar, New Delhi 2995950 Distt. South
5 Labour Officer (New Delhi) Old Social Welfare Building, 1 Canning Lane, K.G. Marg, New Delhi-01 23383740 Distt. New Delhi
6 Labour Officer (North East) Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi 22151001 Distt. North East
7 Labour Officer (East) Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi 22145487 Distt. East
8 Labour Officer (North) Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 27303622 Distt. North
9 Labour Officer (North- West) Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 27308082 Distt. North- West
10 Labour Officer (West) Labour Welfare Centre, Karam Pura, New Delhi 25100467 Distt. West
11 AAO (DLWB) A-Wing, 7th Floor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 23813392 Delhi Labour Welfare
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