Labour Commissioner 
11. GRIEVANCE REDRESSAL MECHANICSM IN LABOUR DEPARTMENT:-
| SL. NO. | NATURE OF COMPLAINT | NAME OF OFFICER | OFFICE ADDRESS | OFFICE TELEPHONE | E-MAIL ADDRESS | |
|---|---|---|---|---|---|---|
| 1. | Complaints relating to violation of Labour Laws, Employers Obligations and others administrative problems relating to the Distt. | Joint/Dy. Labour Commissioner | Respective District Offices , As per ANNEXURE-I. | |||
| 2 | Complaints pertaining to administrative matters | Deputy/ Assistant labour Commissioner (Admn.) | C Block 5 Sham Nath Marg Delhi. | 23961272 23963334 | jlcadmlab[at]hub[dot]nic[dot]in | |
| 3. | Complaints pertaining to Vigilance Matters | Deputy/ Assistant Labour Commissioner (Vig.) | C Block 5 Sham Nath Marg Delhi | 23957863 | ||
| 4. | Complaints pertaining to Factories Act, approval of building plans and grant/ renewal of License under the Factories Act, 1948. | Additional Labour Commissioner(Dr. Rajender Dhar) / Director (Industrial Safety & Health) | D Block 5 Sham Nath Marg Delhi | 23167495 23973756 | labjlc2[dot]delhi[at]nic[dot]in ciflab[dot]delhi[at]nic[dot]in | |
| 5. | Complaints pertaining to compliance of safety provisions under the Electricity Act, 2003 & CEA Regulation 2010 and Bombay Lifts Act, 1939 & Delhi Lift Rules, 1942 | Additional Labour Commissioner(Dr. Rajender Dhar) /Deputy Electrical Inspector | D Block 5 Sham Nath Marg Delhi | 23167495 9818587828 | labjlc2[dot]delhi[at]nic[dot]in mgei[dot]delhi[at]gmail[dot]com | |
| 6. | Grievances relating to booking of Holiday Homes, Functioning’s of Welfare Centres. | Welfare Commissioner | A wing, 7thFloor, Vikas Bhawan – II, Civil Lines. | 23813392 | ||
| 7 | Inspection and certification of Boilers. | Additional Labour Commissioner(Dr. Rajender Dhar) /Chief Inspector of Biolers | C-12, Karampura office Complex Delhi | 23167495 25412643 | labjlc2[dot]delhi[at]nic[dot]in ciflab[dot]delhi[at]nic[dot]in | |
| 8 | Statistical Information. | Assistant Director/ Statistical Officer (Planning) | C-Block, 5 Sham Nath Marg, Delhi | 23994377 | adplanlab[dot]delhi[at]nic[dot]in | |
| 9 | Exemptions under the Delhi Shops & Estt Act. | Chief Inspector of Shops & Estt. /Joint Labour Commissioner (HQ) | C-Block, 5 Sham Nath Marg, Delhi | 23977832 | labjlc3[dot]delhi[at]nic[dot]in | |
| 10 | Registration of Trade Unions. | Joint/ Dy. Labour Commissioner of the concerned Distt | Respective District Offices. As per ANEXURE-I. | |||
| 11 | Registration and License under Contract Labour Act. | Joint/ Dy. Labour Commissioner of the concerned Distt | ||||
| 12 | Obtaining Copies of References of Labour Disputes referred to Labour Courts/Industrial Tribunal. | Joint/ Dy. Labour Commissioner of the concerned Distt | ||||
12. INFORMATION UNDER THE RTI ACT, 2005:- Information is provided to the applicants by the PIOs under the RTI Act within time as prescribed under the Act on receipt of fee under the RTI Act. Details of First Appellate Authorities, PIOs and APIOs are available in ANNEXURE-II.
SHARMIK – HELP LINE (155214)
Labour Department has started Shramik Help-Line No. 155214 w.e.f. 01.05.2015 to attend the Complaints/ Grievances/ Queries of Workers/ Public in r/o various problems, regarding Non- Payment of Wages/ Minimum Wages, Termination of Services and Labour Laws Violations, etc. This Help Line is functional from 9:30 AM to 6:00 PM on all working days from Monday to Saturday.
ANNEXURE – I OFFICE ADDRESS, TELEPHONE NUMBER AND E-MAIL ID FOR GRIEVANCE REDRESSAL IN LABOUR DEPARTMENT
| S.N. | DISTRICT | LOCATION E-MAIL ADDRESS | TELEPHONE NO. |
|---|---|---|---|
| 1 | South | District Labour Office Room No. 122-123, Pushpa Bhawan, Pushp Vihar, New Delhi. | 29957550 26055394 labdlcs[dot]delhi[at]gmail[dot]com |
| 2 | South-West | Distt. Labour Office, D.T.C. Colony, Opposite Hari Nagar Depot, Delhi | 25492133, 25492132 labdlcswd[at]gmail[dot]com |
| 3 | West | Labour Welfare Centre, Karam Pura, New Delhi-110015 | 25100467,25412680 labdlcw[dot]delhi[at]gmail[dot]com |
| 4 | North-West | Labour Welfare Centre, Nimri Colony, Delhi-52 | 27305892 ,27308082 labdlcnw[dot]delhi[at]gmail[dot]com |
| 5 | North | Labour Welfare Centre, Nimri Colony, Delhi-52 | labdlcn[dot]delhi[at]gmail[dot]com 27303622, 27305935 |
| 6 | Central | Employment Exchange Building, Pusa Road, New Delhi-12 | labdlcc[dot]delhi[at]gmail[dot]com 25840037, 25843957, 25846245 |
| 7 | New Delhi | Delhi Employment Exchange Building, Ist Floor, K.G. Marg, New Delhi-110001 | 23383740, 23074059 labdlcnd[dot]delhi[at]gmail[dot]com |
| 8 | North-East | Labour Welfare Centre, Vishwakarma Nagar, Shahdara, Delhi | 22151001 labdlcnee[dot]delhi[at]nic[dot]in |
| 9 | East Distt. | District Labour Office, Ground Floor, Employment Exchange Building, Vishwas Nagar, Delhi-110031 |
22145486, 22145487 dlc-east[at]delhi[dot]gov[dot]in |
| 10 | South-East | District Labour Office, 94, BMK Rd, Near Govindpuri, Govind Puri, Giri Nagar, Kalkaji, New Delhi, Delhi-110019 | labdlcse[dot]delhi[at]gmail[dot]com |
| 11 | Shahdara | District Labour Office, Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi-110032 | labdlcnee[dot]delhi[at]nic[dot]in |
ANNEXURE - II STATE PIOS AND STATE APIOS AND FIRST APPELLATE AUTHORITIES IN RESPECT OF THE OFFICES/ BRANCHES AT HEAD QUARTER AND DISTRICT OFFICES OF THE LABOUR DEPARTMENT, GOVT. OF NCT OF DELHI. (A) FIRST APPELLATE AUTHORITIES IN RESPECT OF HEAD QUARTER AND DISTRICT OFFICES:
| S. NO | DESIGNATION | OFFICE ADDRESS | E-MAIL ADDRESS | TEL. NO. | JURISDICTION |
|---|---|---|---|---|---|
| 1 | Labour Department Head Quarter | C-Block, 5, Sham Nath Marg, Delhi | labjlc2[dot]delhi[at]nic[dot]in | 23167495 | For Labour Department Head Quarter |
| 1 | Secretary DBOCWWB | C-Block, 5, Sham Nath Marg, Delhi | labjlc2[dot]delhi[at]nic[dot]in | 23967495 | For DBOCWW Board |
| 2 | DLC (Care Taking) | C-Block, 5, Sham Nath Marg, Delhi | ctlab[dot]delhi001[at]gmail[dot]com | 23924946 | For Head Quarter and All its Branches |
| 3 | Welfare Commissioner (DLWB) | A-Block, 7th Floor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 | wc08dlwb[at]gmail[dot]com | 23813392 23813394 | Delhi Labour Welfare Board |
| 4 | Jt./Dy. Lab. Comm. (Central) | Employment Exchange Bldg. Pusa Inst. Delhi | labdlcc[dot]delhi[at]gmail[dot]com | 25840037 | Distt. Central |
| 5 | Jt./Dy. Lab. Comm. (South) | Room No. 122-123A-Wing, IstFloor, Pushpa Bhawan, Pushp Vihar, New Delhi | labdlcs[dot]delhi[at]gmail[dot]com | 26055394 | Distt. South |
| 6 | Jt./Dy. Lab. Comm. (West) | Labour Welfare Centre, Karampura, Delhi-15 | labdlcw[dot]delhi[at]gmail[dot]com | 25412680 | Distt. West & Housing Branch |
| 7 | Jt./Dy. Lab. Comm. (South West) | DTC Colony, Pratap Nagar, Hari Nagar, New Delhi | labdlcswd[at]gmail[dot]com | 25492133 | Distt. South West |
| 8 | Jt./Dy. Lab. Comm. (East) | District Labour Office, Ground Floor, Employment Exchange Building, Vishwas Nagar, Delhi-110031 | dlc-east[at]delhi[dot]gov[dot]in | 22145486 | Distt. East |
| 9 | Jt./Dy. Lab. Comm. (North East) | Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi | labdlcnee[dot]delhi[at]nic[dot]in | 2251001 | Distt. North East |
| 10 | Jt./Dy. Lab. Comm. (North) | Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 | labdlcn[dot]delhi[at]gmail[dot]com | 27305935 | Distt. North |
| 11 | Jt./Dy. Lab. Comm. (North West) | Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 | labdlcnw[dot]delhi[at]gmail[dot]com | 27308082 | Distt. North West |
| 12 | Jt./Dy. Lab. Comm. (New Delhi) | Old Social Welfare Building,1, Canning Lane, K.G.Marg, New Delhi | labdlcnd[dot]delhi[at]gmail[dot]com | 23383740 | Distt. New Delhi |
| 13 | Jt./Dy. Lab. Comm. (South-East) | District Labour Office, 94, BMK Rd, Near Govindpuri, Govind Puri, Giri Nagar, Kalkaji, New Delhi, Delhi-110019 | labdlcse[dot]delhi[at]gmail[dot]com | Distt. South-East | |
| 14 | Shahdara | District Labour Office, Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi-110032 | labdlcnee[dot]delhi[at]nic[dot]in | Distt. Shahdara |
(B) STATE PIOS AT HQ
| S. NO | DESIGNATION | OFFICE ADDRESS | E-MAIL ADDRESS | TEL. NO. | JURISDICTION |
|---|---|---|---|---|---|
| 1 | Director (ISH) | D-Block, 5, Sham Nath Marg, Delhi | ciflab[dot]delhi[at]nic[dot]in | 23973756 | Factory Inspectorate & Boiler Inspectorate |
| 2 | Dy. Electrical Inspector, Sh. Mukesh Kumar Sharma | D-Block, 5, Sham Nath Marg, Delhi | mukeshkumar[dot]sharma16[at]delhi[dot]gov[dot]in | - | Electrical Inspectorate |
| 3 | ALC (HQ) | C-Block, 5, Sham Nath Marg, Delhi | labjlc2[dot]delhi[at]nic[dot]in | 23977832 23964795 | For the branch of Addl.LC/ JLC (HQ) |
| 4. | Account Officer, (Accounts) | D-Block, 5, Sham Nath Marg, Delhi | aolabour[dot]delhi[at]nic[dot]in | 23973884 | Accounts Branch |
| 5. | Dy. Labour Commissioner (DBOCWWB) | A-Block, 7thFloor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 | bocwhq[dot]del[at]gmail[dot]com | 23813773 23813775 | Delhi Building & Other Construction Workers Welfare Board. |
| 6. | S.O. (Planning) | C-Block, 5, Sham Nath Marg, Delhi | adplanlab[dot]delhi[at]nic[dot]in | 23994377 | Head Quarter including Administration, Vigilance, Planning branch, Care Taking, Coordination |
(C ) ASSTT. STATE PIOS AT HQ:
| S. NO | DESIGNATION | OFFICE ADDRESS | E-MAIL ADDRESS | TEL. NO. | JURISDICTION |
|---|---|---|---|---|---|
| 1 | Dy. Director (ISH) | D-Block, 5, Sham Nath Marg, Delhi | ciflab[dot]delhi[at]nic[dot]in | 23973965 | Factory Inspectorate |
| 2 | Dy. Electrical Inspector, Sh. Mukesh Kumar Sharma | D-Block, 5, Sham Nath Marg, Delhi | mukeshkumar[dot]sharma16[at]delhi[dot]gov[dot]in | - | Electrical Inspectorate |
| 3 | I.O. (HQ) | C-Block, 5, Sham Nath Marg, Delhi | labjlc3[dot]delhi[at]nic[dot]in | 23961272 | For the Branches of Addl.LC/JLC(HQ) |
| 4 | SO (Plg.)-II | C-Block, 5, Sham Nath Marg, Delhi | adplanlab[dot]delhi[at]nic[dot]in | 23994377 |
|
| 5 | AAO (Accounts) | C-Block, 5, Sham Nath Marg, Delhi | aolabour[dot]delhi[at]nic[dot]in | 23956989 | Accounts Branch |
| 6 | Account Officer (DBOCWWB) | A-Block, 7thFloor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 | bocwhq[dot]delhi[at]gmail[dot]com | 23813773 23813775 | Delhi Building & Other Construction Workers Welfare Board. |
(D) STATE PIOS IN DISTT. OFFICES:
| S. NO | DESIGNATION | OFFICE ADDRESS | E-MAIL ADDRESS | TEL. NO. | JURISDICTION |
|---|---|---|---|---|---|
| 1 | Assistant Labour Commissioner (South) | Room no. 122-123, Awing. 1stfloor, Pushpa Bhawan, Pushp Vihar, New Delhi | labdlcs[dot]delhi[at]gmail[dot]com | 29957550 | Dist. South |
| 2 | Assistant Labour Commissioner (North) | Labour Welfare Centre, Nimri Colony, Delhi-52 | labdlcn[dot]delhi[at]gmail[dot]com | 27305935 | Dist. North |
| 3 | Assistant Labour Commissioner (North-West) | Labour Welfare Centre, Nimri Colony, Delhi-52 | labdlcnw[dot]delhi[at]gmail[dot]com | 27308082 | Dist. North-West |
| 4 | Assistant Labour Commissioner (West) | Labour Welfare Centre, Karam Pura, New Delhi-110015 | labdlcw[dot]delhi[at]gmail[dot]com | 25100467 | Dist. West |
| 5 | Assistant Labour Commissioner (Central) | Employment Exchange Building, Pusa Road, New Delhi-12 | labdlcc[dot]delhi[at]gmail[dot]com | 25843957 | Dist. Central |
| 6 | Assistant Labour Commissioner (East) | District Labour Office, Ground Floor, Employment Exchange Building, Vishwas Nagar, Delhi-110031 | dlc-east[at]delhi[dot]gov[dot]in | 22145486 | Dist. East |
| 7 | Assistant Labour Commissioner (North- East) | Labour Welfare Centre, Vishwakarma Nagar, Shahdara, Delhi | labdlcnee[dot]delhi[at]nic[dot]in | 22151001 | Dist. North- East |
| 8 | Assistant Labour Commissioner (South- West) | Distt. Labour Office, D.T.C. Colony, Opposite Hari Nagar Depot, Delhi | labdlcswd[at]gmail[dot]com | 25492132 | Dist. South- West |
| 9 | Assistant Labour Commissioner (New Delhi) | Delhi Employment Exchange Building, Ist Floor, K.G. Marg, New Delhi-110001 | labdlcnd[dot]delhi[at]gmail[dot]com | 23383740 | Dist. New Delhi |
| 10 | Assistant Labour Commissioner (South-East) | District Labour Office, 94, BMK Rd, Near Govindpuri, Govind Puri, Giri Nagar, Kalkaji, New Delhi, Delhi-110019 | labdlcse[dot]delhi[at]gmail[dot]com | Dist. South-East | |
| 11 | Assistant Labour Commissioner (Shahdara) | District Labour Office, Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi-110032 | labdlcnee[dot]delhi[at]nic[dot]in | Dist. Shahdara | |
| 12 | OSD (DLWB) | A-Block, 7thFloor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 | wc08dlwb[at]gmail[dot]com | 23813392 23813394 | Delhi Labour Welfare Board |
| 13 | Asstt. Housing Commissioner | C-12 Karampura, Near Post office, New Delhi-15 | 25459217 | Housing Branch |
(E) ASSTT. STATE PIOS AT DISTT. OFFICES:
| S. NO | DESIGNATION | OFFICE ADDRESS | TEL. NO. | JURISDICTION |
|---|---|---|---|---|
| 1 | Inspector of Boilers | O/o the Chief Inspector of Boilers, C-12 Karampura, Near Post office, New Delhi-15 | 25459217 | Inspector of Boilers, Karampura |
| 2 | Labour Officer (Central) | Employment Exchange Bldg. Pusa Road, New Delhi | 25843957 | Distt. Central |
| 3 | Labour Officer (South-West) | D.T.C. Colony, Pratap Nagar Hari Nagar, Delhi-64 | 25492132 | Distt. South-West |
| 4 | Labour Officer (South) | Room No. 122-123A-Wing, IstFloor, Pushpa Bhawan, Pushp Vihar, New Delhi | 2995950 | Distt. South |
| 5 | Labour Officer (New Delhi) | Old Social Welfare Building, 1 Canning Lane, K.G. Marg, New Delhi-01 | 23383740 | Distt. New Delhi |
| 6 | Labour Officer (North East) | Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi | 22151001 | Distt. North East |
| 7 | Labour Officer (East) | District Labour Office, Ground Floor, Employment Exchange Building, Vishwas Nagar, Delhi-110031 | 22145487 | Distt. East |
| 8 | Labour Officer (North) | Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 | 27303622 | Distt. North |
| 9 | Labour Officer (North- West) | Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 | 27308082 | Distt. North- West |
| 10 | Labour Officer (West) | Labour Welfare Centre, Karam Pura, New Delhi | 25100467 | Distt. West |
| 11 | Labour Officer (South-East) | District Labour Office, 94, BMK Rd, Near Govindpuri, Govind Puri, Giri Nagar, Kalkaji, New Delhi, Delhi-110019 | Distt. South-East | |
| 12 | Labour Officer (Shahdara) | District Labour Office, Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi-110032 | Distt. Shahdara | |
| 13 | AAO (DLWB) | A-Wing, 7th Floor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 | 23813392 | Delhi Labour Welfare |