11. GRIEVANCE REDRESSAL MECHANICSM IN LABOUR DEPARTMENT:-
SL. NO. | NATURE OF COMPLAINT | NAME OF OFFICER | OFFICE ADDRESS | OFFICE TELEPHONE | E-MAIL ADDRESS | |
---|---|---|---|---|---|---|
1. | Complaints relating to violation of Labour Laws, Employers Obligations and others administrative problems relating to the Distt. | Joint/Dy. Labour Commissioner | Respective District Offices , As per ANNEXURE-I. | |||
2 | Complaints pertaining to administrative matters | Deputy/ Assistant labour Commissioner (Admn.) | C Block 5 Sham Nath Marg Delhi. | 23961272 23963334 | jlcadmlab[at]hub[dot]nic[dot]in | |
3. | Complaints pertaining to Vigilance Matters | Deputy/ Assistant Labour Commissioner (Vig.) | C Block 5 Sham Nath Marg Delhi | 23957863 | ||
4. | Complaints pertaining to Factories Act, approval of building plans and grant/ renewal of License under the Factories Act, 1948. | Additional Labour Commissioner(Dr. Rajender Dhar) / Director (Industrial Safety & Health) | D Block 5 Sham Nath Marg Delhi | 23167495 23973756 | labjlc2[dot]delhi[at]nic[dot]in ciflab[dot]delhi[at]nic[dot]in | |
5. | Complaints pertaining to compliance of safety provisions under the Electricity Act, 2003 & CEA Regulation 2010 and Bombay Lifts Act, 1939 & Delhi Lift Rules, 1942 | Additional Labour Commissioner(Dr. Rajender Dhar) /Deputy Electrical Inspector | D Block 5 Sham Nath Marg Delhi | 23167495 9818587828 | labjlc2[dot]delhi[at]nic[dot]in mgei[dot]delhi[at]gmail[dot]com | |
6. | Grievances relating to booking of Holiday Homes, Functioning’s of Welfare Centres. | Welfare Commissioner | A wing, 7thFloor, Vikas Bhawan – II, Civil Lines. | 23813392 | ||
7 | Inspection and certification of Boilers. | Additional Labour Commissioner(Dr. Rajender Dhar) /Chief Inspector of Biolers | C-12, Karampura office Complex Delhi | 23167495 25412643 | labjlc2[dot]delhi[at]nic[dot]in ciflab[dot]delhi[at]nic[dot]in | |
8 | Statistical Information. | Assistant Director/ Statistical Officer (Planning) | C-Block, 5 Sham Nath Marg, Delhi | 23994377 | adplanlab[dot]delhi[at]nic[dot]in | |
9 | Exemptions under the Delhi Shops & Estt Act. | Chief Inspector of Shops & Estt. /Joint Labour Commissioner (HQ) | C-Block, 5 Sham Nath Marg, Delhi | 23977832 | labjlc3[dot]delhi[at]nic[dot]in | |
10 | Registration of Trade Unions. | Joint/ Dy. Labour Commissioner of the concerned Distt | Respective District Offices. As per ANEXURE-I. | |||
11 | Registration and License under Contract Labour Act. | Joint/ Dy. Labour Commissioner of the concerned Distt | ||||
12 | Obtaining Copies of References of Labour Disputes referred to Labour Courts/Industrial Tribunal. | Joint/ Dy. Labour Commissioner of the concerned Distt | ||||
12. INFORMATION UNDER THE RTI ACT, 2005:- Information is provided to the applicants by the PIOs under the RTI Act within time as prescribed under the Act on receipt of fee under the RTI Act. Details of First Appellate Authorities, PIOs and APIOs are available in ANNEXURE-II.
SHARMIK – HELP LINE (155214)
Labour Department has started Shramik Help-Line No. 155214 w.e.f. 01.05.2015 to attend the Complaints/ Grievances/ Queries of Workers/ Public in r/o various problems, regarding Non- Payment of Wages/ Minimum Wages, Termination of Services and Labour Laws Violations, etc. This Help Line is functional from 9:30 AM to 6:00 PM on all working days from Monday to Saturday.
ANNEXURE – I OFFICE ADDRESS, TELEPHONE NUMBER AND E-MAIL ID FOR GRIEVANCE REDRESSAL IN LABOUR DEPARTMENT
S.N. | DISTRICT | LOCATION E-MAIL ADDRESS | TELEPHONE NO. | AREA FALLING UNDER FOLLOWING POLICE STATIONS |
---|---|---|---|---|
1 | South | District Labour Office Room No. 122-123, Pushpa Bhawan, Pushp Vihar, New Delhi. | 29957550 26055394 labdlcs[dot]delhi[at]gmail[dot]com | Lajpat Nagar, Hazrat Nizamuddin, Sriniwas Puri, Defence Colony, Greater Kailash, Chiranjan Park, Kalkaji, Badarpur, Okhla Indl. Area, Hauz Khas, Ambedkar Nagar, Malviya Nagar, Mehrauli, Lodhi Colony, Kotla Mubarakpur |
2 | South-West | Distt. Labour Office, D.T.C. Colony, Opposite Hari Nagar Depot, Delhi | 25492133, 25492132 labdlcsw[at]gmail[dot]com | Vasant Vihar, Vasant Kunj, Mahipalpur, R.K. Puram, Delhi Cantt., , Vinay Nagar, Inderpuri, Mayapuri, Najafgarh, Dabri, Zafarpur Kalan. |
3 | West | Labour Welfare Centre, Karam Pura, New Delhi-110015 | 25100467,25412680 labdlcw[dot]delhi[at]gmail[dot]com | Tilak Nagar, Janak Puri, Vikash Puri, Patel Nagar, Anand Parbat, Moti Nagar, Kirti Nagar, Punjabi Bagh, Paschim Vihar, Nangloi. |
4 | North-West | Labour Welfare Centre, Nimri Colony, Delhi-52 | 27305892 ,27308082 labdlcnw[dot]delhi[at]gmail[dot]com | Saraswati Vihar, Kanjhawala, Mangolpuri, Sultanpuri, Narela, Samaipur-Badli, Alipur, Kingsway Camp, Adarsh Nagar, Ashok Vihar, Shalimar Bagh, Keshav-Puram (Lawrence Road). |
5 | North | Labour Welfare Centre, Nimri Colony, Delhi-52 | labdlcn[dot]delhi[at]gmail[dot]com 27303622, 27305935 | Civil Lines, Timarpur, Delhi University, Roshanara Road, Subzi Mandi, Pratap Nagar, Sarai Rohilla, Sadar BAzar, Kashmere Gate, Bara Hindu Rao |
6 | Central | Employment Exchange Building, Pusa Road, New Delhi-12 | labdlcc[dot]delhi[at]gmail[dot]com 25840037, 25843957, 25846245 | Darya Ganj, Chandni Mahal, Jama Masjid, Kamla Market, Hauz Qazi, I.P. Estate, Pahar Ganj, Nabi Karim, D.B. Gupta Road, Karol Bagh, Prasad Nagar, Rajinder Nagar |
7 | New Delhi | Delhi Employment Exchange Building, Ist Floor, K.G. Marg, New Delhi-110001 | 23383740, 23074059 labdlcnd[dot]delhi[at]gmail[dot]com | Parliament Street, Mandir Marg, Chanakya Puri, Tuglak Road, Connaught Place, Tilak Marg. |
8 | North-East | Labour Welfare Centre, ishwakarma Nagar, Shahdara, Delhi | 22151001 labdlcnee[dot]delhi[at]nic[dot]in |
Seelampur, Yamuna Vihar, Bhajanpura, Shahdara, Welcome, Mansarover Park, Seema Puri, Nand Nagri |
9 | East Distt. | Labour Welfaer Centre, Vishwakarma Nagar, Shahdara, Delhi | 22145486, 22145487 labdlcnee[dot]delhi[at]nic[dot]in | Gandhi Nagar, Geeta Colony, Shakarpur, Vivek Vihar, Anand Vihar, Krishna Park, Preet Vihar, Trilok Puri, Kalyan Puri. |
ANNEXURE - II STATE PIOS AND STATE APIOS AND FIRST APPELLATE AUTHORITIES IN RESPECT OF THE OFFICES/ BRANCHES AT HEAD QUARTER AND DISTRICT OFFICES OF THE LABOUR DEPARTMENT, GOVT. OF NCT OF DELHI. (A) FIRST APPELLATE AUTHORITIES IN RESPECT OF HEAD QUARTER AND DISTRICT OFFICES:
S. NO | DESIGNATION | OFFICE ADDRESS | E-MAIL ADDRESS | TEL. NO. | JURISDICTION |
---|---|---|---|---|---|
1 | Labour Department Head Quarter | C-Block, 5, Sham Nath Marg, Delhi | labjlc2[dot]delhi[at]nic[dot]in | 23167495 | For Labour Department Head Quarter |
1 | Secretary DBOCWWB | C-Block, 5, Sham Nath Marg, Delhi | labjlc2[dot]delhi[at]nic[dot]in | 23967495 | For DBOCWW Board |
2 | DLC (Care Taking) | C-Block, 5, Sham Nath Marg, Delhi | ctlab[dot]delhi001[at]gmail[dot]com | 23924946 | For Head Quarter and All its Branches |
3 | Welfare Commissioner (DLWB) | A-Block, 7th Floor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 | wc08dlwb[at]gmail[dot]com | 23813392 23813394 | Delhi Labour Welfare Board |
4 | Jt./Dy. Lab. Comm. (Central) | Employment Exchange Bldg. Pusa Inst. Delhi | labdlcc[dot]delhi[at]gmail[dot]com | 25840037 | Distt. Central |
5 | Jt./Dy. Lab. Comm. (South) | Room No. 122-123A-Wing, IstFloor, Pushpa Bhawan, Pushp Vihar, New Delhi | labdlcs[dot]delhi[at]gmail[dot]com | 26055394 | Distt. South |
6 | Jt./Dy. Lab. Comm. (West) | Labour Welfare Centre, Karampura, Delhi-15 | labdlcw[dot]delhi[at]gmail[dot]com | 25412680 | Distt. West & Housing Branch |
7 | Jt./Dy. Lab. Comm. (South West) | DTC Colony, Pratap Nagar, Hari Nagar, New Delhi | labdlcsw[at]gmail[dot]com | 25492133 | Distt. South West |
8 | Jt./Dy. Lab. Comm. (East) | Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi | labdlcnee[dot]delhi[at]nic[dot]in | 22145486 | Distt. East |
9 | Jt./Dy. Lab. Comm. (North East) | Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi | labdlcnee[dot]delhi[at]nic[dot]in | 2251001 | Distt. North East |
10 | Jt./Dy. Lab. Comm. (North) | Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 | labdlcn[dot]delhi[at]gmail[dot]com | 27305935 | Distt. North |
11 | Jt./Dy. Lab. Comm. (North West) | Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 | labdlcnw[dot]delhi[at]gmail[dot]com | 27308082 | Distt. North West |
12 | Jt./Dy. Lab. Comm. (New Delhi) | Old Social Welfare Building,1, Canning Lane, K.G.Marg, New Delhi | labdlcnd[dot]delhi[at]gmail[dot]com | 23383740 | Distt. New Delhi |
(B) STATE PIOS AT HQ
S. NO | DESIGNATION | OFFICE ADDRESS | E-MAIL ADDRESS | TEL. NO. | JURISDICTION |
---|---|---|---|---|---|
1 | Director (ISH) | D-Block, 5, Sham Nath Marg, Delhi | ciflab[dot]delhi[at]nic[dot]in | 23973756 | Factory Inspectorate & Boiler Inspectorate |
2 | Dy. Electrical Inspector, Sh. Mukesh Gupta | D-Block, 5, Sham Nath Marg, Delhi | mgei[dot]delhi[at]gmail[dot]com | 9818587828 | Electrical Inspectorate |
3 | ALC (HQ) | C-Block, 5, Sham Nath Marg, Delhi | labjlc3[dot]delhi[at]nic[dot]in | 23977832 23964795 | For the branch of Addl.LC/ JLC (HQ) |
4. | Account Officer, (Accounts) | D-Block, 5, Sham Nath Marg, Delhi | aolabour[dot]delhi[at]nic[dot]in | 23973884 | Accounts Branch |
5. | Dy. Labour Commissioner (DBOCWWB) | A-Block, 7thFloor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 | bocwhq[dot]del[at]gmail[dot]com | 23813773 23813775 | Delhi Building & Other Construction Workers Welfare Board. |
6. | S.O. (Planning) | C-Block, 5, Sham Nath Marg, Delhi | adplanlab[dot]delhi[at]nic[dot]in | 23994377 | Head Quarter including Administration, Vigilance, Planning branch, Care Taking, Coordination |
(C ) ASSTT. STATE PIOS AT HQ:
S. NO | DESIGNATION | OFFICE ADDRESS | E-MAIL ADDRESS | TEL. NO. | JURISDICTION |
---|---|---|---|---|---|
1 | Dy. Director (ISH) | D-Block, 5, Sham Nath Marg, Delhi | ciflab[dot]delhi[at]nic[dot]in | 23973965 | Factory Inspectorate |
2 | Dy. Electrical Inspector, Sh. Arun Kumar Agarwal | D-Block, 5, Sham Nath Marg, Delhi | arun[dot]ei[dot]delhi[at]gmail[dot]com | 9313789210 | Electrical Inspectorate |
3 | I.O. (HQ) | C-Block, 5, Sham Nath Marg, Delhi | labjlc3[dot]delhi[at]nic[dot]in | 23961272 | For the Branches of Addl.LC/JLC(HQ) |
4 | SO (Plg.)-II | C-Block, 5, Sham Nath Marg, Delhi | adplanlab[dot]delhi[at]nic[dot]in | 23994377 |
|
5 | AAO (Accounts) | C-Block, 5, Sham Nath Marg, Delhi | aolabour[dot]delhi[at]nic[dot]in | 23956989 | Accounts Branch |
6 | Account Officer (DBOCWWB) | A-Block, 7thFloor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 | bocwhq[dot]delhi[at]gmail[dot]com | 23813773 23813775 | Delhi Building & Other Construction Workers Welfare Board. |
(D) STATE PIOS IN DISTT. OFFICES:
S. NO | DESIGNATION | OFFICE ADDRESS | E-MAIL ADDRESS | TEL. NO. | JURISDICTION |
---|---|---|---|---|---|
1 | Assistant Labour Commissioner (South) | Room no. 122-123, Awing. 1stfloor, Pushpa Bhawan, Pushp Vihar, New Delhi | labdlcs[dot]delhi[at]gmail[dot]com | 29957550 | Dist. South |
2 | Assistant Labour Commissioner (North) | Labour Welfare Centre, Nimri Colony, Delhi-52 | labdlcn[dot]delhi[at]gmail[dot]com | 27305935 | Dist. North |
3 | Assistant Labour Commissioner (North-West) | Labour Welfare Centre, Nimri Colony, Delhi-52 | labdlcnw[dot]delhi[at]gmail[dot]com | 27308082 | Dist. North-West |
4 | Assistant Labour Commissioner (West) | Labour Welfare Centre, Karam Pura, New Delhi-110015 | labdlcw[dot]delhi[at]gmail[dot]com | 25100467 | Dist. West |
5 | Assistant Labour Commissioner (Central) | Employment Exchange Building, Pusa Road, New Delhi-12 | labdlcc[dot]delhi[at]gmail[dot]com | 25843957 | Dist. Central |
6 | Assistant Labour Commissioner (East) | Labour Welfaer Centre, Vishwakarma Nagar, Shahdara, Delhi | labdlcnee[dot]delhi[at]nic[dot]in | 22145486 | Dist. East |
7 | Assistant Labour Commissioner (North- East) | Labour Welfare Centre, ishwakarma Nagar, Shahdara, Delhi | labdlcnee[dot]delhi[at]nic[dot]in | 22151001 | Dist. North- East |
8 | Assistant Labour Commissioner (South- West) | Distt. Labour Office, D.T.C. Colony, Opposite Hari Nagar Depot, Delhi | labdlcsw[at]gmail[dot]com | 25492132 | Dist. South- West |
9 | Assistant Labour Commissioner (New Delhi) | Delhi Employment Exchange Building, Ist Floor, K.G. Marg, New Delhi-110001 | labdlcnd[dot]delhi[at]gmail[dot]com | 23383740 | Dist. New Delhi |
10 | OSD (DLWB) | A-Block, 7thFloor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 | wc08dlwb[at]gmail[dot]com | 23813392 23813394 | Delhi Labour Welfare Board |
11 | Asstt. Housing Commissioner | C-12 Karampura, Near Post office, New Delhi-15 | 25459217 | Housing Branch |
(E) ASSTT. STATE PIOS AT DISTT. OFFICES:
S. NO | DESIGNATION | OFFICE ADDRESS | TEL. NO. | JURISDICTION |
---|---|---|---|---|
1 | Inspector of Boilers | O/o the Chief Inspector of Boilers, C-12 Karampura, Near Post office, New Delhi-15 | 25459217 | Inspector of Boilers, Karampura |
2 | Labour Officer (Central) | Employment Exchange Bldg. Pusa Road, New Delhi | 25843957 | Distt. Central |
3 | Labour Officer (South-West) | D.T.C. Colony, Pratap Nagar Hari Nagar, Delhi-64 | 25492132 | Distt. South-West |
4 | Labour Officer (South) | Room No. 122-123A-Wing, IstFloor, Pushpa Bhawan, Pushp Vihar, New Delhi | 2995950 | Distt. South |
5 | Labour Officer (New Delhi) | Old Social Welfare Building, 1 Canning Lane, K.G. Marg, New Delhi-01 | 23383740 | Distt. New Delhi |
6 | Labour Officer (North East) | Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi | 22151001 | Distt. North East |
7 | Labour Officer (East) | Labour Welfare Centre, Vishwakarma Nagar, Jhilmil Colony, Shahdara, Delhi | 22145487 | Distt. East |
8 | Labour Officer (North) | Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 | 27303622 | Distt. North |
9 | Labour Officer (North- West) | Labour Welfare Centre, Ashok Vihar, Ph-IV, Nimri Colony, Delhi-52 | 27308082 | Distt. North- West |
10 | Labour Officer (West) | Labour Welfare Centre, Karam Pura, New Delhi | 25100467 | Distt. West |
11 | AAO (DLWB) | A-Wing, 7th Floor, Vikas Bhawan-II, Upper Bela Road, Civil Lines, Delhi-54 | 23813392 | Delhi Labour Welfare |