The Labour Department was created with a mission to promote growth of industrial and commercial activities by ensuring harmonious relationship between employer and employee providing statutory cover to the workman through preventive, conciliatory effort, adjudicatory, punitive action and promoting welfare activities through planning process to alleviate the suffering of the working class in the National Capital Territory of Delhi.
The Labour Department is bound to its commitment of speedy and timely redress of grievances of workers, effectiveness of conciliation machinery to resolve disputes and transparency in the working by creating Online Registration of Shop & Establishment, Shramik Helpline (Toll Free) 155214, Online Issuance of NOC to MCD for approval of Building Plan and Online Submission of Annual Return in e-Biz Portal under Factories Act 1948.
There is paradigm shift in working of the Labour Department apart from regulatory function as envisaged under the various Acts/Statutes. The Labour Department is increasing its functioning towards health safety welfare of workers in organized sector and specially construction workers in unorganized sector. There is a shift in approach from beneficiary to entitlement holder.
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